The user manual for your appliance contains information about the network to which it can be connected. If you are using a dual band router, make sure that the names of the two networks are different. Make sure that your appliance is connected to the right network (note that some appliances only work with 2.4 GHz and cannot be connected with a 5 GHz router). Make sure that the minimum requirements are met. where the user name and password must be entered via the web browser.ĭeactivate the MAC filter on the router to prevent MAC addresses for your home appliances and communication-enabled appliances from being saved.Īctivate the multicast routing option: This option must be enabled on the router in order to establish a connection to Home Connect appliances. Home Connect does not work with Wi-Fi networks that require browser registration, e. Please configure your router accordingly. It requires the security level WPA2.Ĭompatible network modes: IEEE 802.11 a, b, g, and n. Home Connect does not work with open networks. When connecting an appliance, please configure the network accordingly. Check your user manual to determine the bands with which your appliance is compatible. Show moreĬheck whether your appliance is compatible with the 2.4 or 5 GHz bandĬertain Home Connect appliances currently only work with the 2.4 GHz band. The app now automatically finds your household appliance in your Wi-Fi network. Click "Add appliance" or the "+" symbol and follow the instructions. For more information about the WPS function, see your Wi-Fi router guide. Now activate the WPS function on your Wi-Fi router. On the household appliance, choose "Automatic network connection" ("Automatische Netzwerkverbindung", also called "AC") and click "Connect". If you have a Wi-Fi router with a WPS function, you can turn on your household appliance and navigate to the appliance settings. Please select this method only if you are familiar with the WPS function of your Wi-Fi router. Installation with W-iFi Protected Setup (WPS) This data is now transmitted to your household appliance so that it can connect with your Wi-Fi.Ģ. Instructions in the app explain how this works.įor both cases, you enter your access data for your home network (= your Wi-Fi network at home) in the app. Some household appliance models establish a connection with the app via Bluetooth. Instructions in the app explain how this works. Note: If your smartphone does not connect to the temporary Wi-Fi network automatically, select the network manually in your phone's settings. Your household appliance establishes a temporary Wi-Fi network with the name "HomeConnect". The app offers one of the following two methods depending on the model of your household appliance: The Home Connect app shows you how to activate Home Connect on your household appliance. It finds the right QR code for your household appliance in just a few steps. If you don't have this document handy, simply use the Connection Guide. You'll find it on the enclosed Quick Start Guide. You can connect your appliance with Home Connect function to your Wi-Fi by scanning the provided QR code. To get started, you must register with the app.ġ. You need the Home Connect app in order to connect a household appliance with Home Connect.
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